What's new in Hotjar
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What's new in Hotjar

Hotjar makes it easy to go beyond traditional web analytics and understand what users are really doing on your site.

New
April 07, 2022

📸 Update your heatmap screenshot in a couple of clicks

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Web pages come in all shapes and sizes. And with things like lazy-loading, interactive experiences, and pop-ups, it can be tricky to capture the right moment in time in a heatmap. That’s why we added a screenshot retaker that allows you to take control and capture a screenshot that most accurately represents the page you want to analyze.

This new update means you can quickly fix broken screenshots of what’s currently live on your site, but that’s not all. It can also take you back in time and retake screenshots for an older version using the date filters, or for an experiment variant using our Events API.

When it’s time to update a heatmap screenshot, you have two options:

  1. Refresh: This option finds the last recording of the page and automatically updates the screenshot.
  2. Take new: This option allows you to find the right screenshot by going backward or forward in time on the actual recording used to generate the original screenshot.
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With new ways to update your heatmap screenshot, teams analyzing more dynamic content, lazy-loading pages, or experiments can discover more impactful insights. Learn more about how to update a heatmap screenshot in our help center.

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