Stay on top of user metrics with the new Dashboard
Have you ever seen a recording of a user rage-clicking—then sat through 50 more recordings to spot other users with the same issue? 😬
Bringing all your insights together to validate your assumptions can take forever. And with limited resources and a packed backlog, it can be hard to find time to analyze data when all you really want to know is if several users are experiencing the same issue.
If time-consuming tasks are getting in the way of making quick product decisions, then the new Dashboard is for you!
The Dashboard gives you an aggregate view of user metrics, such as top pages, average user sentiment, rage click & U-turn trends, new vs. returning user sessions, and more to find actionable insights faster.
So, instead of trawling through hundreds of recordings or wondering which heatmap you should check, you can first take a look at the Dashboard, spot the metric that’s dropping, and see the behavior behind it.
Need more granular insights? Slice and dice these metrics with filters to quickly find the data you need. Then dig deeper into Recordings and Heatmaps directly from your Dashboard to understand the why behind the what.
Here’s what you can do with the new Dashboard:
- Find out why users don’t convert by checking rage click counts, user sentiment, and top devices widgets
- See if new UI updates improved the user experience by analyzing things like U-turn counts, device and browser types, and average session time
- Quickly see how users feel about your product by analyzing whether user sentiment has changed over time, or if confusion metrics like rage clicks and u-turns have decreased
The new Dashboard presents high-level user metrics, so you can spot problems before they become serious and take opportunities as soon as they arise. Now, it’ll be easier than ever to find the most relevant user experience insights with both quantitative and qualitative data at your fingertips. And the best part is… It’s available for all plans, including our free Basic plan! 🎉
What’s next for the Dashboard?
We’re working on adding all filters you already see in Recordings and Heatmaps and other brand-new features that will enable you to customize your Dashboard to your specific metrics and KPIs. Stay tuned for more exciting news!
