Bring user feedback into your Microsoft Teams conversations
Customer feedback is gold. But unlike gold, you don’t want it locked up in a dusty vault.
You want it instantly accessible, right in front of you, where you and your team work.
That’s what our new integration with Microsoft Teams does. You’ll get your feedback and survey responses delivered in real time to the Teams channels of your choice.
Use our Teams integration to:
- Keep a pulse on how users feel about your site, product, or latest update
- Discuss feedback in real-time with your team
- Identify issues before they escalate
- Spark ideas for new opportunities to work on
Set it up, sit back, and watch the responses roll in.
Keep a pulse on how your users feel
Sending feedback and survey responses to Teams is a simple way to keep on top of how your users feel. Set up a customer satisfaction or NPS survey in just a few clicks with Hotjar’s templates. Then choose which responses you’d like to receive in MS Teams—and which channels you’d like to send them to—for full flexibility in how you keep the pulse on user sentiment.
Spot issues early
By sending responses from your feedback widget to Teams, you’ll get notified when users tell you that something is broken on your site. With real-time feedback at your fingertips, you can quickly investigate the problem, discuss it with the team, and prioritize a fix.
Uncover opportunities to improve the user experience
Good ideas can come from anywhere, and user feedback is a real goldmine. Get inspiration for new ways to improve your UX by setting up surveys on key pages and sending responses to Teams. You’ll get a regular feed of new user perspectives to help you identify simple ways to improve your site.
The Microsoft Teams integration is available to all sites on Ask Business and Scale.
Not on one of these plans? To get a free 14-day Ask Business trial, first log into your Hotjar account then click this link to activate your trial. (No credit card or commitment required.)
You’ll get access to the Teams integration plus features like survey performance, customization options, the Identify API, and more.
