Hotjar basics

New to Hotjar? Start here.

• Your introduction to Hotjar

• Getting started with Hotjar

• How to set up Hotjar for single-page apps

Getting your first wins

Actionable ideas to get started with heatmaps and recordings.

• The complete Heatmaps guide

• The complete guide to Session Recordings

• How to get actionable insights from Visitor Recordings 

• How to analyze a Heatmap 

Understanding why people leave

Investigate what causes people to abandon your site or app.

• Monitor and spot issues after releasing changes to your site/app

• Hotjar Funnels: how to map out & measure a visitor's journey

Collecting quality user feedback

Ask the right questions and use the answers to improve

• An introduction to Incoming Feedback

• How to use open-ended questions

• Survey questions 101

• Sample size calculator

• Survey analysis template (.xls)

• Survey templates

• Everything you need to know about Net Promoter Score

Making ongoing improvements

Continuous improvement and techniques for using Hotjar every day.

• CRO action plan (worksheet)

• The no-nonsense guide to increasing conversion rate