See what your users see

“I clearly remember doing a presentation for my boss’s boss. I showed him a Hotjar Recording of a live user session. In it, you could see the user’s frustration—they were moving their mouse wildly and clicking and nothing was happening. Being able to give that outside perspective was great.”

“Every time I make a significant change on my site I jump into Recordings. Numbers might reveal if something has gone wrong, but Recordings will tell me why.”

“With Hotjar Recordings, I saw that people were getting confused. These are problems that I might not have considered—but Hotjar doesn’t lie. I could see that these customers were struggling.”

“My favorite tool is the Recordings. They provide such an amazing behind-the-scenes look at your website visitors and how they consume your content.”

“One day we noticed a huge drop in conversions from our signup page. Using Recordings, we discovered that the autocomplete feature was broken, so we fixed it and conversions went back up immediately.”

“Our developers don't talk to customers. Showing them Hotjar Recordings of user sessions makes them empathetic when our users stumble.”

“Hotjar really empowers you to see exactly what your users are doing, how they’re feeling and ultimately their reactions to the changes you make.”