“With Feedback on the signup page, we spotted bugs we’d never seen before. Suddenly we found users who couldn’t sign up and solved the problem fast.”

"We love Hotjar Feedback because it gives us instant feedback from shoppers. It doesn’t interrupt the checkout flow, and it allows us to fully understand our shopper’s experience, in real-time. This helps us study performance trends and identify shopper concerns."

Noelle Smith

Conversion Analyst, Eshopworld

“Without Hotjar we would still be making decisions based on gut instinct instead of qualitative user feedback.”